AI consulting, training and workflow automation for SME teams.
Kern Solutions helps businesses train teams, improve repetitive workflows and deploy AI safely across sales, operations, finance, HR and customer service.
Example workflow pilot
Customer enquiry triage, response drafting, CRM update and manager approval in one controlled workflow.
Most AI initiatives fail before deployment because teams lack a practical operating model.
We help your business move from scattered AI experiments to repeatable, safe and measurable workflows.
Practical training
Staff learn how to use AI for real tasks such as emails, documents, research, reports and customer support.
Workflow design
We identify repeated work where AI can help without removing human control.
Governance built in
Simple rules for sensitive data, approvals, quality checks and responsible use.
AI services designed as a customer journey.
Start with readiness, train your team, deploy one workflow, then expand safely.
AI Readiness Audit
Assess workflows, data risk and priority use cases.
- Workflow interviews
- Opportunity map
- 90-day roadmap
Team AI Training
Role-based workshops with practical business exercises.
- Executive briefing
- Department labs
- Reusable prompts
Workflow Automation
Build AI-assisted processes with human review.
- Customer enquiries
- Reports
- CRM/admin
AI Governance
Usage policy, data rules and adoption support.
- Approval points
- Policy templates
- Performance tracking
Built for teams that need results, not hype.
We work with owners and managers who want AI to improve real operations while protecting quality and client trust.
Professional services
Research, proposals, client communications, reports and internal knowledge bases.
Trading and operations
Supplier emails, order updates, inventory summaries and management reporting.
Customer-facing teams
FAQ drafts, ticket summaries, response templates and service quality checks.
Practical workflow examples, before and after.
We focus on repeated work where AI can draft, summarize or route information while your team keeps approval and quality control.
Customer enquiry handling
Before
Inbox triage, repeated replies and CRM notes all handled manually.
After
AI drafts the reply, summarizes the request and prepares the CRM update for review.
Management reporting
Before
Managers copy figures across spreadsheets and rewrite weekly commentary.
After
A repeatable workflow gathers inputs, highlights changes and drafts the report narrative.
Internal knowledge search
Before
Teams interrupt each other to find policies, templates and previous answers.
After
Staff ask approved knowledge sources and get cited, reusable answers with guardrails.
Simple, transparent pricing.
Fixed fees and clear scope. No long-term contracts or hidden costs.
AI Readiness Audit
A focused review of where AI can save your team time.
HK$9,800+
scoped and quoted per project
AI Training Workshops
Hands-on training so your team can use AI tools confidently.
HK$12,000+
scoped and quoted per project
Workflow Automation
We build and deploy the automation for you, end to end.
HK$38,000+
scoped and quoted per project
AI Governance and Adoption Support
Ongoing governance, adoption support and AI workflow improvement.
Custom quote
Need something custom? Get in touch and we'll scope a solution that fits.
Common questions
Short answers for buyers comparing AI service providers.
Do you only provide AI training?
No. Training is one part of the work. We also identify use cases, design workflows, support deployment and help create simple governance.
Do we need to buy new software first?
Not necessarily. We start with your existing tools and workflow. If new software is required, we explain the options and trade-offs before implementation.
How do you handle confidential data?
We build data-handling rules and human approval points into every engagement. Sensitive use cases are reviewed before any tool is selected.
Ready to find your first useful AI workflow?
Use the online assessment to identify one practical, measurable opportunity in your business.